Cancellations made up to 48 hours before service = 100% refund
Cancellations made between 36 and 47 hours before service = 80% refund
Cancellations made between 24 and 35 hours before service = 50% refund
Cancellations made up to 23 hours before your service = No refund applies
If the client simply does not show up for the tour (no show) = No refund applies